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Before you build an AI assistant

Define the task, the information boundary and the evidence of usefulness.

Enterprise AI & intelligent workflows illustrative scene

Choose one task people perform repeatedly and describe the result they need. Identify which source information is authoritative and how access to it is controlled. A compelling demo is a starting point for these questions.

Create a small set of realistic examples, including missing information and conflicting sources. Decide when the assistant should answer, ask a question or decline to proceed.

Use the first evaluation to refine scope. Record the owner of the next decision, the evidence still needed and the conditions under which a pilot can expand.

A clearer next step

Bring the question.
Let’s examine it.

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